WATCH: Viral Video Sparks Outrage Over Assault at South African Auto Workshop

In a disturbing incident captured on video, a customer was assaulted by staff at an auto repair shop in Alberton, South Africa, after confronting them about the unauthorized use of his vehicle.

The man had dropped off his car at Ultimate Auto Electrical for servicing. Seven days later, he contacted the workshop and was informed that his vehicle was still awaiting attention. Suspicious, he visited the premises and presented evidence from a tracking device installed in the car, which indicated that it had been driven for personal purposes, including trips to deliver and purchase food.

The confrontation escalated quickly in the workshop's garage area.

The video, which surfaced on social media platforms on August 10, 2025, has garnered significant attention, with viewers expressing shock at the violence and calling for the arrest of those involved. Similar accounts from other individuals highlight experiences of vehicles being used without permission during service periods, often leading to delays and additional wear.

Authorities have not yet commented on the matter, and no arrests have been reported as of August 11, 2025. The incident underscores ongoing concerns about customer treatment and accountability in the automotive service industry.